SUPPORT

• Standard Support
• Premium Support

Support

Vicom Systems backs its products with comprehensive customer support options of standard and premium support. In addition, a variety of online support and communication tools are provided to assist users including:

• Direct telephone support to Vicom Customer Support resources. Qualified customers should call 650-539-4005.
• e-mail support at support@vicom.com
• Online Support, with FAQs, product manuals, installation and configuration examples. Call Vicom Customer Support for access.
• Web-downloadable software and microcode updates, providing immediate access to the most up-to-date code enhancements. Call Vicom Customer Support for access.