SUPPORT

Overview
  Standard Support
  Premium Support
 
 

 

support



Vicom Systems backs its products with comprehensive customer support options of standard and premium support. In addition, a variety of online support and communication tools are provided to assist users including:

  • Direct telephone support to Vicom Customer Support resources. Qualified customers should call
  650-227-1514.
 
  • e-mail support at support@vicom.com
 
  • Online Support, with FAQs, product manuals, installation and configuration examples. Call Vicom Customer Support for access.
 
   • Web-downloadable software and microcode updates, providing immediate access to the most up-to-date  code enhancements. Call Vicom Customer Support for access.